Privacy Policy

Ignite Career Hub values your privacy. This Privacy Policy explains how we collect, use, protect, and manage your personal information.

1. Information We Collect

We may collect:

Personal Information

• Full name
• Email address
• Phone number
• Date of birth (optional)
• Gender (optional)
• Location (optional)

Professional Information

• CV / Resume
• Cover letters
• Education history
• Skills
• Work experience
• Career interests

Technical Information

• Device type
• Browser type
• IP address
• Cookies
• Usage activity

2. How We Use Information

We use your data to:

• Create and manage accounts
• Improve user experience
• Deliver career tools and recommendations
• Review CVs and cover letters
• Send opportunity alerts
• Provide mentorship matching
• Improve AI/chatbot support
• Respond to inquiries
• Measure platform impact

3. Legal Basis for Use

We process your information based on:

• Your consent
• Providing requested services
• Legitimate operational interests
• Legal compliance

4. Data Sharing

We do not sell personal data.

We may share limited data with:

• Trusted service providers
• Technology vendors
• Mentors or employers (only with consent or where necessary)
• Legal authorities when required

5. CVs and Cover Letters

Documents uploaded may be processed to provide career feedback, recommendations, or application support.

Users remain owners of their documents.

6. Cookies and Analytics

We may use cookies or analytics tools to understand website usage and improve services.

You may disable cookies through browser settings.

7. Data Security

We use reasonable administrative and technical safeguards to protect your information. However, no online system is 100% secure.

8. Data Retention

We keep personal data only as long as necessary for service delivery, compliance, or legitimate business purposes.

You may request deletion subject to legal obligations.

9. Your Rights

You may request to:

• Access your data
• Correct inaccurate data
• Delete your account
• Withdraw consent
• Unsubscribe from communications

To request this, contact us.

10. Children and Young Users

Users under 16 should use the platform with parental or guardian guidance where applicable.

11. International Users

If users access the platform outside Tanzania, they understand their data may be processed in Tanzania or other service provider locations.

12. Changes to This Policy

We may revise this Privacy Policy periodically. Updates will be posted on the platform.

13. Contact Us